Server (AM) - FireLake MOA Job - (Bloomington, IN)

Job summary Position Summary To create 100% Guest Satisfaction by delivering food and beverage service to restaurant guests Primary responsibilities Creates 100% guest satisfaction by providing the service brand behavior, genuine hospitality and by exceeding guest expectations. Gives personal attention, takes personal responsibility and uses teamwork when providing guest service Listens, apologizes with empathy, finds a solution and follows through when resolving guest problems umes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction Guarantee Performs other duties as required to provide the service brand behavior and genuine hospitality Provides food and beverage service to guests in the restaurant Provides guest with overview of menu choices Takes guest's order - provides explanation of menu as appropriate Prepares order for presentation to guest Replenishes water Makes and pours coffee for the customers