Customer Care - (London, KY)

Are you ready to be rewarded for the hard work you put into your work? Randstad is currently hiring for a massive business services and healthcare company in London, KY! This position motivates and rewards its employees with potential to go permanent, position tier upgrades based on performance, and eleven paid holidays! If you have at least six months of call center background this position could be an excellent fit for you moving forward! Responsibilities: These call center agents provide prompt, professional customer service for FECA following specific guidelines on customer service or call center procedures. Answers calls or inquires from customers or claimants to explain services. Ensure that all call inquiries are promptly addressed, documented with proper follow-up and professional customer service. ??? Provides prompt, professional customer service for FECA following specific guidelines on customer service or call center procedures.