Gaming Controller - (Eagle Pass, TX)

The Gaming Controller is responsible for Revenue Audit, Drop/Count, and Cage; ensures each department has adequate equipment, training, and support needed to operate effectively and efficiently. Key functions: Ensure compliance with the applicable Tribal, Federal and other laws and gaming regulations and Kickapoo Lucky Eagle policies and procedures. Ensure the highest possible standards of guest services by properly listening and responding to guest and team player concerns and questions. Ensures and maintains a system of internal controls for all Cage, Drop/Count, Revenue Audit and administrative controls as related to employees, policies and procedures, NIGC MICS, TICS, and Tribal Gaming Regulatory Office. Contributes to departmental effectiveness by identifying short term and long-range issues and goals, recommending courses of actions, and implementing directives. Fully responsible for all activities of the Cage, Drop/Count, and Revenue Audit.