Desktop Engineer II - (Hicksville, NY)

Desktop Engineer II Responsibilities: Utilize technical and procedure documentation for PC desktop/laptop configuration standards and install procedures Configuration and deployment of new desktop and laptop systems Troubleshoot and resolve hardware, software, and printing issues as they occur Assist IT related projects Provide new hardware/software for users as approved, assist in asset tag control and inventory management Install, configure, move, and retire PC equipment Coordinate and collaborate effectively with technical teams Establish and maintain good working relationship with clients Qualifications: Level I: 0-three years background (or equivalent skill), Level II: 3-seven years background (or equivalent skill), Level III: 5-10+ years background (or equivalent skill) Bachelor s degree in Computer Science, Engineering, MIS, CIS, or a related discipline Knowledge of computer hardware