Insurance Support Professional - (Plattsburgh, NY)

Upstate Agency has been insuring individuals and businesses in the North Country for over 50 yrs. They have seven offices with the headquarters in Chestertown. We are seeking a highly motivated individual to join our team in the Plattsburgh Region. In this position you would market insurance products to existing customers while networking with prospective customers to provide appropriate policy needs. Must ensure that issues are identified and resolved and recognize when escalation is necessary. Will also be responsible for providing consistent, timely, and high-quality service to customers and prospects resulting in expectations being met or exceeded as a norm. RESPONSIBILITIES: § Complete customer requests for new business quotes, review existing accounts for proper coverage and insurance carriers for placement; process changes and collect premium when applicable; perform claim reporting and handling.