Desktop Support Technician - (Chicago, IL)

We Are Hiring Desktop Support Technician - Operations Field Services - Full time, Days - 4425 College of Nursing - Glendale, WI Why Join Ascension? Ascension Technologies is 1 of the nation's largest healthcare info technology services organizations. We provide Ascension and its subsidiaries low-cost, high-value IT infrastructure and software application services that: Support rapid and effective clinical decision making Improve efficiency and care transitions Foster details sharing across the continuum of care Make knowledge and data actionable, leading to improved patient outcomes What You Will Do As an Associate with Ascension Technologies, you will have the opportunity to provide Tier one software and hardware support. Responsibilities: Enters call data into tracking system. Diagnoses and resolves problems using documented procedures and checklists. Assists with the resolution of application, hardware and software problems. Escalates problems to higher level technical support professionals when necessary.