IT Specialist - (Pine Mountain, GA)

Scope of Position: The IT specialist installs and maintains hardware and software systems to ensure the technology needs of the users and organization are met. The IT specialist will also offer technical advice, new user and ongoing training, and support to system users of other technologies. Reports to: Director, Operational Services Qualifications/Responsibilities Job responsibilities: 1. Identify and procure the hardware and software needed to satisfy user qualifications. 2. Install and manage hardware and peripheral components such as monitors, keyboards, printers and disk drives. 3. Manage fleet of computer devices, both Mac and PC, including pushing patches and updates to devices, encrypting computers and maintaining encryption keys. 4. Install and monitor anti-virus system software. 5. Manage Office 365 which includes onboarding new users, monitoring security, setting up and enforcing two-factor authentication, and providing ongoing training for staff for the available software tools.