High Energy Customer Service Representatives - (Elk Grove, CA)

Job summary Job Summary: Superlative RM is an established leader in the Revenue Cycle and Financial Service Industries located in Elk Grove. We are seeking highly motivated and talented Customer Care Representatives who share our values and want to participate in our growth. Customer Care Representatives are responsible for partnering with consumers to resolve outstanding healthcare debt , credit card debt and Automotive debts in a fair and timely manner. Essential Job Functions: Operate independently and maintain consistent work efforts to effectively manage a portfolio of consumer credit accounts. Utilize multiple systems to research and understand each consumer’s financial situation. Analyze financial info, including credit reports, to negotiate the most expeditious resolution for delinquent accounts. Follow-up on accounts to ensure payment commitments are met. Demonstrate professionalism and courtesy when working with consumers and attorneys.