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Parts Customer Care Representative - (Pompano Beach, FL)

Company Description: Crown Equipment Corporation, 1 of the world's largest lift truck manufacturers, offers local support on a global scale with more than fifteen manufacturing facilities worldwide and more than 500 retail locations in over 80 countries. Our global sales and service network provides our customers with a local resource for a wide variety of quality material handling equipment, fleet management solutions, warehouse products and support services to meet their needs anytime, anywhere. Position assignments: Answer and process incoming parts calls from customers and service technicians. Pull orders, receive and put up stock. Order parts and develop relationships with Crown factory and outside vendors. Enhance customer retention by monitoring customer satisfaction with parts support and by responding to customer concerns/requests. Maintain direct contact with current and prospective customers. Prepare customer quotes. Process paperwork.


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Posted in Pompano Beach, FL, Customer Service
From CareerBuilder - 1 month ago