Customer Care Manager I (Inbound Call Center) - (Baltimore, MD)

Job details - Customer Care Manager I (Inbound Call Center) (17004987) Job summary Customer Care Manager I (Inbound Call Center)( Job Number: 17004987) Description If you meet the qualifications of this position and want to work for a world-class company with a great marketplace reputation, apply today. Directs and/or manages all activities associated with Call Center operations, including developing and implementing policies and procedures on systems. Establishes and implements performance and service standards. Develops and implements process and/or operational improvements to enhance efficiency and effectiveness of operations. Ensures product ...