Operations Specialist - (Santa Maria, CA)

The Operations Specialist performs transactions in compliance with regulatory and bank policies and procedures, and in adherence to bank security policies and confidentiality of bank records and customer info. Duties may include: Receiving and reviewing incoming work, contacting appropriate resources as needed, entering transactions, verifying accuracy, preparing, editing, distributing, and/or correcting specialized and/or complex documents. Responsible for direct priority escalations and the handling of inquiries and issues escalated to the department. Organizes and completes work accurately in accordance with established measures/deadlines and assigned goals. Responsible for the accurate completion of assigned data entry to various bank systems for the completion of the job function. Provides excellent customer service to internal and external clients. Identifies and resolves issues within assigned scope. Attends and participates in meetings as required.