Call Center Nurse (RN) - (Roanoke, VA)
Planned Parenthood South Atlantic is seeking a full time Registered Nurse with excellent customer service skills and reproductive health care experience to work in our Roanoke, Virginia call center. The Centralized Client Results Management (CCRM) Registered Nurse will be responsible for the management and notifications of client lab results and outcomes as based on the PPSAT Medical Standards and Guidelines (MS&Gs) and CCRM program plan. Must be able to work Monday - Friday from 9am to 6pm and possibly 1 Saturday a month.--Great working atmosphere with generous benefits! REQUIRED FUNCTIONS: The Call Center Registered Nurse performs a wide spectrum of functions including, but not limited to, the following: Log in to EHR and receive all current Lab results.Create a system for filtering/prioritizing the urgent notifications required.Start the follow-up plans for the given result as indicated by PPSAT Medical Standards and Guidelines (MS&Gs).Notify patients as indicated by the MS&Gs, including the phone calls
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