Enterprise Support - (Rochester, NY)

Our client is looking for a remote desktop/help desk technican to support their enterprise user base. Both full-time and part-time opportunities are available. This position will require user support via phone and chat. This client follows a first call resolution philosophy and is up to date with new technology. They also utilize a promote from within method, so advancement is very likely. Looking for resources to start as soon as possible. Below are the qualifications. Top 3 Skills: 1. Windows seven and Microsoft office suite Support (Outlook) Specifically the expertise to troubleshoot the operating system and determine if a new OS needs to be installed as well as determine if the end user problem is Operating System based or not. Background supporting users with Outlook, password resets to profile rebuilds.