Operations Manager 1 (2nd Shift) - (Minneapolis, MN)

Job summary This position is within Corporate Trust Services (CTS) - Document Custody. CTS Document Custody is 1 of the largest document custodians in the world with over sixteen million files. We provide document review, certification and safekeeping services for clients which include investment banks, insurance companies and government agencies. Duties may include the following functions: - Supervise the daily volume of 1 of the Bulk Flow teams to ensure deadlines are met.- Potential staff of 10-12 non-exempt teammates with 0-10 managed resources.- Strategize daily and coordinate with Private Client Group (PCG) management and Relationship Management team to meet stringent deadlines from clients.- Manage staffing to ensure teammates are fully productive; managed resources are retained only when necessary.- Conduct monthly one-on-one sessions with each direct report to review progress and provide feedback.- Co-facilitate with the other managers in the group and conduct a staff meeting with direct reports once